Alice: Madness Returns is an action-adventure game that delves deep into the dark and violent side of the imagination, creating a nightmarish Wonderland where Alice must face the demons that haunt her visions. Visit the grim reality of Victorian London and then travel to the beautiful yet ghastly Wonderland to uncover the root of Alice's madness and discover the truth behind a deadly secret, kept hidden for years. Features include: upgradable melee weapons and magic abilities, a shattered game world filled with altered versions of Lewis Carroll's famous characters and intuitive and rewarding puzzle play. Eleven years ago a horrific fire took Alice's family from her and left her mind horrifically scarred. Afterwards she was confined to Rutledge Asylum where she struggled to confront her demons by slipping slipping further into her fantasy world of Wonderland. Now, after ten years, she has finally secured her release - yet she still bears the heavy psychological burden of that tragic event. With her mind in tatters, she is unable to resolve the fear prompted by her strange memories, dreams, and visions. Perhaps she'll do better in Wonderland. She always has. She travels there, seeking what the "real" world can't provide: security, knowledge, and the truth about the past. But in her absence, Wonderland too has suffered. Something has gone horribly wrong, and now a great evil is descending upon what once was her beautiful refuge. Can Alice save Wonderland - and herself - from the madness that consumes them both?
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We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.