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Xbox One brings together the best exclusive games, the most advanced multiplayer, and entertainment experiences you won’t find anywhere else. Play games like Titanfall™ and Halo together with your friends on a network powered by over 300,000 servers for maximum performance. Find new challengers who fit your skill and style with Smart Match, which uses intelligent algorithms to bring the right players together. Turn your best game moments into personalized movies that you can share with friends, or broadcast your gameplay live. Then switch quickly between apps like Netflix, Hulu, and Internet Explorer. Or do two things at once by snapping a game, live TV, a movie or apps side-by-side.
Introducing Xbox One. Where the best games, multiplayer, and your favorite movies, music, sports, and live TV come together in one place. Xbox One games look and feel incredibly real, with cinematic gameplay that rivals Hollywood. Watch TV or chat with friends on Skype while you play, and keep on playing while smarter matchmaking happens behind the scenes. With Xbox One, you can snap two things side-by-side on your TV, and switch from one to another instantly. Cloud-powered and built for the digital age, Xbox One is designed to keep getting better over time.*
Xbox One delivers an all-new gaming and entertainment experience that will transform how you play. Xbox One brings together the best games, the most reliable service and rich entertainment all-in-one system that is built for today and tomorrow. Kinect sold separately.
Your Xbox One does not need to be connected for you to enjoy offline features of games. In fact, you can take the Xbox One anywhere and play any disc-based Xbox One game on it. The only times you need an online connection are for initial set-up of Xbox One, and to get the latest system and title updates before you start playing some games.
Use Xbox One's disc-based games just like you do today. There are no limitations to using and sharing them: it works like it does today on Xbox 360. If you'd rather get your games digitally, you can purchase from Xbox Live and get instant access to playing.
A single Xbox Live Gold membership works across both Xbox One and Xbox 360 – your membership covers both. And you can log into a friend’s Xbox One and access all your downloadable games, preferences, and apps.
You decide how personalized Xbox One is to you and your family, including privacy settings, manual or automatic sign-in, and how data is used. And when you play games or enjoy apps that use sensitive personal data, such as videos, photos, and facial expressions, no one except you can access it, without your express permission.
Depending on the game or app, you can control Xbox One using voice commands and gestures, a controller, a remote control or your Xbox One SmartGlass device. It is designed to interact with you in multiple ways. (Kinect sold separately with $399 console.)
No need to worry: you can bring your Xbox Live Gamertag and Gamerscore with you to Xbox One. Your Gamerscore will be automatically updated once you have connected to Xbox Live.
With Xbox One and an Xbox Live Gold membership, you can use Skype to voice chat with any platform that supports it. If Skype isn't supported (like on the Xbox 360), you'll still be able to see which of your friends is online and message them. Requires Kinect which is sold separately.
We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.