PreOwned Controller - Color May Vary
Playing the game with the guitar controller simulates playing an actual guitar, except it uses five colored "fret buttons" and a "strum bar" instead of frets and strings. The development of Guitar Hero was inspired by Konami's Guitar Freaks video game, which at the time, had not seen much exposure in the North American market; RedOctane, already selling guitar-shaped controllers for imported copies of GuitarFreaks, approached Harmonix about creating a game to use an entirely new Guitar controller. The concept was to have the gameplay of Amplitude with the visuals of Karaoke Revolution, both of which had been developed by Harmonix.[37][38][39][40] The game was met with critical acclaim and received numerous awards for its innovative guitar peripheral and its soundtrack, which comprised 47 playable rock songs (most of which were cover versions of popular songs from artists and bands from the 1960s through modern rock). Guitar Hero has sold nearly 1.5 million copies to date.[41]
We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.