The player is led by a virtual personal fitness coach named Maya (voiced by Yumi Lee, who is also credited for workout design and modeling. Prior to the first workout, a player must complete a fitness assessment—the player is asked to record their resting heart rate, then, following 2 minutes of jumping jacks, is asked to record their heart rate again. This data is used to approximate the relative intensity of the physical activity of completing that set of jumping jacks. This is then used to determine what types of exercises Maya will ask the player to complete during her exercise routine. The fitness assessment also records the player's self-reported weight and evaluates strength and flexibility. Core strength is measured by the amount of sit-ups (a maximum of 40) the player can complete; lower-body strength is measured by the number of squats (a maximum of 60) the player can complete, and upper strength is measured by the number of push-ups (a maximum of 40) the player can complete. Flexibility is measured on a 1-7 scale by how far the player can reach forward when seated with the legs stretched out in front with feet flexed. On every 10th workout, the player will repeat this fitness evaluation as a Physical Challenge. This results in a dynamic workout program that changes with the player's physical fitness level and ability. Based on the results of each Physical Challenge, Maya will suggest one of 5 areas a player can choose to emphasize in—Weight Loss, Cardio, Upper Strength, Core Strength, and Lower Strength. In addition to this, Maya will also suggest an emphasis for each workout a player initiates. In addition to these workout options, the player can choose to do Yoga by selecting the Meditation Garden. Once a workout is selected, the player can choose the duration of her workout—15 minutes, 30 minutes, 45 minutes, or 60 minutes. The duration is a rough estimate, with the workouts often being a few minutes longer due to additional time spent warming up and stretching. The player can then choose a virtual environment to work out in as well as what genre of background music to listen to—only a few environments and music genres are available at first, but, as the player keeps consistent with her schedule, more are unlocked. The game includes over 500 types of exercises, although some exercises with variable repetitions are counted as separate in this tally. Furthermore, if the player owns an exercise ball, hand weights, an exercise step, or a heart rate monitor, Maya can incorporate these into the program. At certain sections of the routine, Maya will stop to ask how the player is doing; the player's selection of one of three replies will affect whether the program strengthens, weakens, or leaves the current regimen as it is.
We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.