Hard Rock Casino is a gambling simulation game which includes over 20 different gambling games including Slots, 5 various forms of Poker, Blackjack, Baccarat, Craps, Roulette and Pai Gow as well as horse race and sports betting. There are unique, and sometimes influential, NPC characters to meet and play against, side tasks to complete, invitation only tournaments and unlockables for enhancing your customized character. The game also features a tutorial accessed from the main menu There are three game modes, Adventure, Quick Play, and Poker Tournaments. In Adventure mode the player creates an identity and starts in the Hard Rock Casino. They are free to play any game but must complete a set of goals before they can unlock the next casino. While playing at the Hard Rock they may also be asked to undertake challenges, or side tasks, in which they can earn extra money. In one such challenge a customer complains that a slot machine is broken because it does not pay out so the manager offers $100 as a reward for getting a winning line on that machines maximum bet. Quick play allows the player access to all the games in the unlocked casinos playing as a randomly selected game character. Here there are no goals or challenges.
Poker Tournaments gives the player instant access to the same poker tournaments that are available in both Adventure and Quick play modes however the Adventure mode has a greater variety of table limits. There are four different casinos in which to play, each with its own games, house rules and table limits. Players start with a modest amount of money, $1000, in the Hard Rock. The object is, naturally, to win lots more and earn a high enough reputation to be able to play in invitation-only tournaments and high stakes games. The major goal is to become the "Hard Rock High Roller".
We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.