PREPARE FOR A LEVELED-UP MULTIPLAYER: New Movement System: Call of Duty: Black Ops III features a new momentum-based chained-movement system, allowing players to fluidly move through the environment with finesse, using controlled thrust jumps, slides, and mantling abilities in a multitude of combinations, all while maintaining complete control over your weapon at all times. Tailored Map Design: Maps are designed from the ground-up for the new movement system, allowing players to be successful with traditional movement, as well as advanced tactics and maneuvers. Specialist Characters: Black Ops III multiplayer also introduces the new Specialist character system, which allows players to rank up and master each specific character's battle-hardened capabilities and weapons. With this addition to Traditional and Weapons XP progressions systems, Black Ops III multiplayer gives players three different ways to rank up. FIGHT THE UNDEAD IN AN ALL-NEW HORROR STORY: All-New Narrative: No Black Ops title would be complete without its signature Zombies offering - a full-game experience with its own distinct storyline right out of the box. XP Progression System: Black Ops III Zombies is the most immersive and ambitious Call of Duty Zombies to date, with a full XP-based progression system for players that adds depth and re-playability to the engaging gameplay Zombies fans have come to expect.
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We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.