Left 4 Dead is a cooperative first-person shooter video game with survival horror elements, developed by Turtle Rock Studios and published by Valve Corporation. The game uses Valve's proprietary Source engine, and is available for Microsoft Windows, Xbox 360 and Mac OS X. Development on the game was completed on November 13, 2008, and two versions were released digitally: A downloadable digital version, released on November 17, 2008, and a digital retail disc version, with a release date determined by region. The digital retail disc version was released in North America and Australia on November 18, 2008; and in Europe and Japan on November 21, 2008. Set during the aftermath of an apocalyptic pandemic, the game pits its four protagonists—dubbed the "Survivors"—against hordes of the infected. There are four game modes: a single-player mode in which allied characters are controlled by AI; a four-player, co-op campaign mode; an eight-player online versus mode; and a four-player survival mode. In all modes, an artificial intelligence (AI), dubbed the "Director", controls level pacing and item placements, in an attempt to create a dynamic experience and increase replay value. Left 4 Dead was well received by the industry media upon its release, with praise given for its replay value, focus on cooperative play, and movie-like experience. Several criticisms were aimed at limited level selection and the lack of a narrative. The game has won several publication awards, as well as distinctions from the Academy of Interactive Arts & Sciences and British Academy of Film and Television Arts. As was done with Team Fortress 2, Valve supplemented the game with free downloadable content. The first, called the "Survival Pack", was released on April 21, 2009. The second piece of DLC was charged for on Xbox Live and came in the form of a new Campaign entitled "Crash Course," released for both the PC and Xbox 360 on September 29, 2009. The popularity of the game led to the development of a sequel, Left 4 Dead 2, which was released November 17, 2009. Left 4 Dead 2 was released on Mac OS X via Steam on October 5, 2010, and the original Left 4 Dead was released for the Mac soon after on October 28, 2010. The Mac version of Left 4 Dead 2 incorporated a new map for both Left 4 Dead and Left 4 Dead 2, called "The Sacrifice". Eventually all Left 4 Dead campaigns were ported over to Left 4 Dead 2 and allowing for cross-platform support between Windows and Mac versions.
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We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.