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Advanced in technology, civilized and with a population of billions, Magalan was a planet looking to the future. Then the meteor hit.
Those who survived are now trapped in a battle to survive, a struggle to decide the fate of a planet. At the center of this fight is the element “Elex”. A precious, limited resource that arrived with the meteor, Elex can power machines, open the door to magic, or re-sculpt life into new, different forms.
But which of these choices should be the future of Magalan? Can technology or magic save this world? Or will this new power destroy all those left alive amongst the ruins?
Wiping the planet clean, the meteor has given the people of Magalan another chance. The world can live once more.…
Where the meteor brought destruction, it also gifted the people of Magalan their future – Elex. Harnessing its power for…
The site of the meteor’s impact, Ignadon is riven by constant volcanic activity. Thought to be devoid of life, Ignadon…
A rocky, desert wasteland, Tavar is home to the Outlaws. Scavenging the ruins for weapons and equipment, the Outlaws will…
Developed by Piranha Bytes, creators of the award winning Gothic series, Elex is an action role-playing open world game for PC and Consoles and is set in a brand new, post-apocalyptic, Science-Fantasy universe where magic meets mechs.
We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.