You are Alex Mercer, the Prototype: a shapeshifter with amazing powers of combat, destruction, and deception. Consume targets for their form and memories to assume a perfect disguise, or instantly transform your body into an array of deadly biological weapons, cutting your way to the heart of the conspiracy forty years in the making. Stalk the streets of New York City, searching for the life you lead before. Take the form of anyone in your path, using an arsenal of identities to confound, exploit or annihilate your enemies. Mankind is your mask. Wage a secret war against factions with complex agendas of their own, out to capture or kill you. They are your greatest threat and the key to the secrets of your past. Confront them, find those responsible and make them pay. Shapeshifting: Attack with brutal and devastating powers; instantly triggering hundreds of power combinations (Attack, Defensive and Sensory). Disguise: Assume the perfect disguise by transforming into any character and assuming the victim's powers, skills and abilities. New York City is your hunting ground! Jam-packed, vibrant, fully interactive city filled with thousands of people and enemies out to destroy you. Delve to the bottom of a conspiracy that has haunted the American government for decades. Who is responsible for your condition?
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We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.