Since its release on PlayStation 3 in October 2008, LittleBigPlanet has been credited with establishing the Play, Create, Share creative gaming genre by putting the powers of creation firmly in the players' hands. LittleBigPlanet is a unique experience provides developer and user-generated levels and an engaging story to explore and Play, a huge host of materials, tools, stickers, and more to Create, and a robust set of online features for everyone to Share these creations with each other via PlayStation Network. The original title has been widely praised with more than 80 industry awards worldwide, 15 of which have been for 'Game of the Year' categories, and the game's stitched-together mascot, Sackboy, has broken through as the industry's newest star-one that has resonated with every member of the family, young and old. Developed by the award-winning team at Media Molecule, the franchise to date has sold over four million units worldwide and the game continues to grow and evolve helped by on-going expansion through downloadable content and the support of countless fans around the globe who have uploaded over 2.5 million user-created levels to PlayStation Network since launch.
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We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.