Donkey Kong Country Tropical Freeze - Wii U
Help Donkey Kong and his friends save their home and banana hoard from marauding Vikings in Donkey Kong Country: Tropical Freeze, the second entry in the blockbuster platformer series from Retro Studios. he Snowmads, who have invaded and frozen their home, Donkey Kong Island. Players will jump from island to island as they explore a huge variety of new environments, from lush mangroves to burning savannahs and Donkey Kong’s frozen island. All the challenging ground-pounding, barrel-blasting, side-scrolling mine cart action from the Donkey Kong Country series is back along with a bushel of new game-play elements and features. And now, there are four playable characters! Dixie Kong is back to join the adventure as a playable character alongside Diddy Kong, and for the first time in Donkey Kong Contry, bearded old hero Cranky Kong joins the adventure with his bouncy cane. Any of the three can buddy up with Donkey Kong, and each character offers a different gameplay experience. On their journey to reclaim Donkey Kong Island, Donkey Kong and his friends travel across five islands with a variety of stages that include underwater areas and frozen environments.
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We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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