Bundle includes Prototype® and Prototype®2 with DLC! PROTOTYPE: Discover what lies beyond the edge of evolution. Play as Alex Mercer, a genetically mutated shape-shifter with no memory of his past hell-bent on solving the mystery of his existence as he tears through a densely populated New York City moving with Parkour-style fluidity and consuming anybody that gets in his way... assuming their physical identity, memories and abilities. PROTOTYPE 2: WELCOME TO NEW YORK ZERO. Prototype®2 takes the unsurpassed carnage of the original Prototype® and continues the experience of becoming the ultimate shape-shifting weapon. A devastating viral outbreak has claimed the lives of Sgt James Heller’s family and transformed him into a PROTOTYPE. Powered by incredible new shapeshifting powers and abilities, you must hunt, kill and consume your way across the infected wasteland of New York Zero to take revenge on the man responsible: Alex Mercer. Download includes DLC.
We have a 30-day return policy for all Brand New Items, which means you have 30 days after receiving your item to request a return.
We have a 30-day replacement policy for all Pre-Owned Items, which means you have 30 days after receiving your item to have any malfunctioning part replaced with another of the same item.
To be eligible for a return of a Brand New Item, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by calling the store at (518) 823-4471. If your return is accepted, we can either send you a return shipping label to your email address used for the purchase, as well as instructions on how and where to send your package, we will deduct the cost of the return shipping label from your final return value. Alternatively, you can use your own shipping method to return the items. Any items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling the store at (518) 823-4471.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.